To all those phobic of hair removal due being burned in the past by a bad wax experience, or those who’ve never even removed their body hair before, Sugar Plum is the hair removal refuge for you! From hair removal newbies to longtime Sugarplums, utmost care is what should always be expected. Not only do we use natural products to provide satisfactory sugaring services, but our employees also strive to provide accommodations and go over and beyond to guarantee a sweet appointment.
Sugar Plum’s passion for providing quality services starts from the call center receptionist office. Our team is composed of a handful of receptionists who assist all studio locations, and one of their major duties is to be available to clients. They will be standing by ready for your call, with a warm, friendly voice and motivated to provide dazzling customer service. If you have questions about sugaring, booking an appointment, post care/aftercare, or would like to voice your needs about hair removal, they will be there to listen and help you attain what you are looking for. Nervous feelings about an upcoming appointment and concerns about how skin will react to sugaring will be quelled once you get the chance to reach out to us. And the desire to speak to a sugarist in person can absolutely be accommodated. Sugar Plum’s got you covered! By simply calling our office, a Complimentary 15-minute Consultation can be booked. Within this appointment, you can speak to a sugaring technician in depth about getting a future service. You can even get a 1-inch patch test of sugaring done to be able to monitor how your skin responds to the treatment!
Once you’ve booked your appointment and stepped into the studio, you will be greeted with a welcoming, spa-like atmosphere. And in each studio, is a strong force of sugaring technicians. These are talented and licensed estheticians who live and breathe both for skin care and human care. They’re ready and equipped to address your hair removal needs. During your first appointment with Sugar Plum, your sugaring technician will take the time to fully inform you of the processes they are going to provide when removing your hair. You’ll learn what steps are taken to achieve a smooth service, sanitation procedures and be given guidance on proper aftercare. At the end of your appointment, the complimentary Fresh Follow Up© service will be offered to you. This one-time-only service is for all new guests upon their first appointment with Sugar Plum and is free when booked up to 7-10 days of the initial visit. During the Fresh Follow Up©, any hairs that may have been too short to be removed initially due to being on a different growth cycle will be snagged. It’s also a great opportunity for your technician to assess your skin, see how it has responded to the sugaring, and provide their recommendations on scheduling tips on how to book future services.
Sugar Plum will be with you for every step taken in your hair removal journey. From the first call of inquiry to our office and your first hair removal experience in our salons to the Fresh Follow up, to your future maintenance appointments, you’ll find that getting your hair ripped out of your skin isn’t actually so bad after all, and you’ll even look forward to your sugaring appointments! This is because we prove that being a caregiver and hair removal expert go hand in hand; and that with every appointment with Sugar Plum, genuine care being extended to you is guaranteed.