Just the FAQs
WHAT IS SUGARING?
Sugaring is an ancient art of hair removal. Consisting only of sugar, water and citric acid, the sugar paste is spread onto the skin (molding) and removed (flicking) by snapping the wrist, lifting the sugar off the skin and taking the hair with it. Sugar is all-natural, kept only slightly warmer than room temperature (no burning), lifts only dead skin (no bruising or tearing), and can remove hair as short as 1/4 of an inch long – making sugaring a superior service to waxing in nearly every way. Additionally, the hair is removed in the direction of growth, virtually eliminating breakage and ingrown hairs. For the great majority of our guests there is little to no after care and, as it is reported to cause less discomfort, those who have tried both generally prefer sugaring. Over time, you may notice a significant reduction in the amount of hair in regularly sugared areas.
HOW FAST WILL MY HAIR GROW BACK?
The short and sweet of it is, everyone's hair grows differently. Typical hair growth is somewhere between 4-6 weeks. If your hair growth takes longer than that, talk with your sugarist and we can get you set up with an appointment schedule that best fits your hair growth.
Some cycles of hair growth will return every 4-6 weeks, some every 1-4 months, and some every 6 years. So when your sugaring technician thoroughly removes every single hair they can see, in a week or so more growth could be popping up that wasn't even visible at the time of your service.
Most people have three phases of hair growth: Anagen, Catagen, and Telogen. This is complicated hair science language for baby hairs, full grown hairs, and hairs with sheaths. The anagen phase of the hair is the most variable stage of growth, from birth to puberty. So the hair could be entirely beneath the surface of the skin or almost full grown. Both catagen and telogen hairs will be visible and easily removed. After your first appointment, our Fresh Follow- up service makes it possible for us to catch any of those anagen hairs that emerge a week later.
When it comes to hair removal, it will take about 4-8 visits before all cycles of hair growth are present simultaneously so we can remove them in one fell swoop.
HOW IS SUGARING DIFFERENT THAN WAXING?
The three major differences are: (1) Sugar is only heated to body temperature, so there is no chance that your skin will be burnt with a hot product. (2) Sugar paste will not stick to live skin cells and easily dissolves in water. (3) The hair is pulled in the direction of growth, fully removing shorter hairs than waxing and without breakage.
- THE SIMPLE FAQS -
Q - How much does it cost?
Q - What forms of payment does Sugar Plum take?
A - We maintain paperless sugaring studios, so we take credit cards as payment. We do not keep cash in the studios or take checks.
Q - Can you sugar everywhere?
A - Just about. Everywhere except the scalp, beard, inner ears and nostrils.
Q - Can my hair be too long to sugar?
A - Let us take care of you. It's what we do! If you're lacking landscaping, don't worry! We have trimmers, sugar paste, and trained professionals prepared for every service.
Q - What happens if I am running late?
A - If you're more than ten minutes late for a thirty minute service like a Brazilian, we'll need to reschedule your service due to time constraints. We understand that life and traffic happen, so please call us. We'll do our best to accommodate you and complete a full service, but we can't guarantee it.
Q - Does sugaring hurt?
A - Honestly, it depends on the person. The first time is the hardest, and it only gets easier from there. On repeated visits within 4-6 weeks, the hair follicles will be smaller and the bulbs will be weaker, so they'll come out smoother each time.
Q - What can I take for pain?
A - Over the counter pain relief options like Ibuprofen, Advil, Tylenol, and Aspirin may help if taken before your appointment. Topical pain relief like numbing creams could reduce nerve pain from the impact of the pull.
We recommend you use these as directed. If you use a numbing cream, you'll need to wash it off in the bathroom before your service so the sugar can stick to your hairs.
None of us are healthcare providers, so we can't prescribe anything.
Q - I'm on my period. Can I still come in?
A - Yes! Make sure to use a tampon or diva cup, so the sugaring technician can perform the service. Keep in mind, that some guests find they experience more discomfort during menstruation and some people don't, so the choice is truly your's. If you prefer to reschedule your appointment please call us and we'll do our best to accommodate you.
Q - What if I’m not feeling well/coming down with something? Can I still get a service?
A - Please reschedule as soon as possible if you're not feeling well. We want you to take care of yourself. The cancellation policy still applies, so try to let us know at least 6 hours prior to your service.
Q - What should I keep in mind if I'm having a spa treatment before or after my sugaring service?
A - Do NOT Exfoliate 24 hours before or after your service.
Q - I recently had a chemical peel, can I get sugared?
A - Wait 6 to 9 weeks to sugar after a chemical peel.
Q - Do you offer services other then sugaring?
A - We provide Sugaring Hair Removal only.
Q - Whom do I tell that something wonderful happened? Or something not so wonderful?
A - Please share! We take your customer experience very seriously and welcome your feedback! Please contact us at firstname.lastname@example.org or (206) 512-3033, and the Receptionist will pass your feedback on.